NHTSA Complaint #11377944 — 2016 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11377944
Vehicle	2016 HYUNDAI SONATA
Component	ENGINE
Date of Incident	October 19, 2020
Date Filed	December 4, 2020
Mileage	123,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MY CAR STARTED KNOCKING AS I DROVE AND KNOWING AN OIL CHANGE WAS NEEDED SOON, I WENT TO GET AN OIL CHANGE AND WAS TOLD THERE WAS BARELY ANY OIL LEFT. PERFORMED THE OIL CHANGE AND ON THE DRIVE HOME ON THE HIGHWAY MY WAS STILL KNOCKING THEN LOST POWER AS I DROVE. MY CAR WAS INCREDIBLY LOUD, JERKING AS IT DROVE, AND WOULDN'T PASS 30 MPH. I WAS ABLE TO BRING IT BACK HOME THOUGH. NEXT DAY HAD THE SAME GUYS CHECK THE CAR AND THEY TOLD ME THE HEAD GASKET BLEW. THEY ALSO ATTEMPTED ANOTHER OIL CHANGE BUT THEY SAID THE DAMAGE WAS DONE AND MY CAR WAS NOT DRIVABLE. INSURANCE AND THE PEOPLE I PURCHASED THE CAR FROM COULD NOT HELP STATING IT WAS NORMAL WEAR AND TEAR. I'VE ONLY H0AD THE CAR FOR ABOUT A YEAR THOUGH.

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