NHTSA Complaint #11377885 — 2016 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11377885
Vehicle 2016 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 89,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ID

Consumer Description

I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 65 MPH WHEN ALL OF A SUDDEN OUT OF NOWHERE I COULDN'T ACCELERATE ANYMORE IT WAS ALMOST LIKE I WAS STUCK IN NEUTRAL BUT I WAS CLEARLY IN DRIVE. I BEGAN HAVING OTHER DRIVERS HONK AT ME AND TRYING TO PASS ME, I HAD MY DAUGHTER IN THE CAR WITH ME, IT WAS REALLY SCARY. I COULD HAVE EASILY BEEN IN A ACCIDENT. I PULLED OVER TO THE SIDE OF THE HIGHWAY, TURNED MY HAZARDS ON, AND CALLED A TOW TRUCK. THE MECHANIC SAID MY TRANSMISSION WAS DONE AND I NEEDED A NEW ONE, HE ALSO SAID THIS IS A COMMON PROBLEM WITH THE FORD ESCAPES. I REPAIRED IT IT COST 5600$. THE PART THAT BOTHERED ME MOST WAS WHEN I CONTACTED FORD THEY DIDN'T CARE ONE BIT. I FEEL THIS IS A SAFETY HAZARD AND FORD NEEDS TO RECALL THIS PART AND MAKE IT RIGHT AND STAND BEHIND THEIR NAME, BECAUSE I GUARANTEE THEY ARE FULLY AWARE OF THIS HAPPENING AND YET FAIL TO RECALL IT AND FIX IT.

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