NHTSA Complaint #11377237 — 2015 CHRYSLER TOWN AND COUNTRY VEHICLE SPEED CONTROL

Complaint Details

ODI Number	11377237
Vehicle	2015 CHRYSLER TOWN AND COUNTRY
Component	VEHICLE SPEED CONTROL
Date of Incident	October 21, 2020
Date Filed	November 30, 2020
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE VEHICLE IS ONLY 5 YEARS OLD, WE CAME FROM A SHORT 4 DAYS VACATION IN ELKO NEVADA, WE ARE HEADING HOME BUT AFTER PASSING DONNER PASS APPROACHING COLFAX THE ENGINE STARTED MAKING A CONSTANT CLICKING NOISE WHEN STARTING THE ENGINE, RPM SHOOTS UP BUT THE VEHICLE STRUGGLES TO SPEED UP AND COME TO THE POINT THAT THE VEHICLE IS NOT MOVING ANYMORE EVEN IT WAS IN THE DRIVE MODE UNLESS YOU TRY TO RESTART THE ENGINE, THEN IT WILL MOVE JUST A FEW METERS AWAY AND THE SAME STORY. THAT'S WHY I DECIDED TO CALL ON AAA TOWING SERVICE EVEN BECAUSE IT DIDN'T WORK OUT. NEED YOUR HELP AND ASSISTANCE REGARDING THIS MATTER.

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