NHTSA Complaint #11377094 — 2015 CHRYSLER 200

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE GEAR SHIFTER UNEXPECTEDLY SHIFTED INTO NEUTRAL, THE VEHICLE THEN STALLED WHILE DRIVING 60 MPH. THE VEHICLE WAS RESTARTED HOWEVER, THE CONTACT STATED THAT WHEN THE VEHICLE SHIFTED INTO THIRD GEAR, THE VEHICLE INADVERTENTLY SHIFTED BACK INTO NEUTRAL AND STALLED. THE CONTACT ALSO STATED THAT AFTER SETTING THE CRUISE CONTROL TO A SPECIFIC SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY ABOVE THE SET SPEED WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT MANUALLY TURNED OFF THE CRUISE CONTROL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SHIFTING INTO NEUTRAL WAS DUE TO A POWER DISTRIBUTION FAILURE AND THAT THE SOFTWARE NEEDED TO BE REPROGRAMMED. THE DEALER ALSO INFORMED THE CONTACT THAT NO TROUBLE CODES WERE FOUND ON THE CRUISE CONTROL AND TO TAKE THE VEHICLE TO AN AUTHORIZED CHRYSLER DEALER FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.