NHTSA Complaint #11701273 — 2015 CHRYSLER 200

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11701273
Vehicle 2015 CHRYSLER 200
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DC

Consumer Description

Queja de Defecto de Seguridad por Falla de TCM y Negligencia de Recall VIN del Vehículo: [XXX] Mi vehículo Chrysler 200, año 2015, ha experimentado una falla total del Módulo de Control de Transmisión (TCM), resultando en la pérdida abrupta de potencia e inmovilización de la unidad. Esta falla no solo es mecánica, sino que representa un peligro crítico para la seguridad, ya que puede ocurrir sin previo aviso en la carretera. Mi vehículo tiene 4 Recalls de seguridad obligatorios y pendientes (U90, W84, X80, XB1). El fabricante (Stellantis) se ha negado a resolver la falla del TCM y a atender los Recalls pendientes. A pesar de haber notificado formalmente a los departamentos de México (Caso No. XXX) y a los contactos corporativos en EE. UU., la compañía ha evadido la responsabilidad por más de 7 días. Tuve que pagar por un diagnóstico que confirmó la falla del TCM (Costo de reparaciónes y diagnostico estimado a la fecha: $35,496.00 MXN). Solicito a la NHTSA abrir una investigación sobre este defecto crítico de seguridad y la negligencia del fabricante en el cumplimiento de los Recalls federales. NOTA IMPORTANTE: MI DIRECCION DE CONTACTO REAL ES EN [XXX] . Municipio de [XXX] . C.P. [XXX] Celular: [XXX] Correo Electrónico: [XXX] Solo Hablo Español. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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