NHTSA Complaint #11377084 — 2019 TESLA MODEL X

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11377084
Vehicle	2019 TESLA MODEL X
Component	SUSPENSION
Date of Incident	October 1, 2020
Date Filed	November 30, 2020
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THIS IS THE 2ND TIME THAT THE LEFT FRONT SUSPENSION VIBRATES AND RATTLES ON ACCELERATION. WHEN I WENT TO TESLA TO SEE IF REPAIR WAS STILL UNDER WARRANTY, I WAS TOLD NO. I EXPLAINED THAT THIS "REPAIR " WAS DONE SOME TIME AGO AFTER I PURCHASED THE VEHICLE, AND WAS LOOK FOR A GOOD FAITH REPAIR. I WAS TOLD I'D HAVE TO PAY FOR REPAIR THIS TIME AROUND. I AM A LIMO DRIVER AND USE MY VEHICLE TO TRANSPORT PASSENGERS.... THIS IS A MAJOR ISSUE TO MY BUSINESS.

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