NHTSA Complaint #11377078 — 2017 FORD F-150

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11377078
Vehicle	2017 FORD F-150
Component	SERVICE BRAKES
Date of Incident	November 4, 2020
Date Filed	November 30, 2020
Mileage	24,613 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT WHILE APPROACHING A STOP LIGHT AT 35 MPH, SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL HOWEVER, THE BRAKES FAILED TO OPERATE AS NEEDED, WITHOUT WARNING. THE VEHICLE PROCEEDED THROUGH THE RED LIGHT. THE CONTACT WAS DRIVEN TO THE RESIDENCE AND THEN TOWED TO PEORIA FORD (9130 W BELL RD, PEORIA, AZ 85382) WHERE THE BRAKE MASTER CYLINDER WAS REPLACED DUE TO A LEAK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V332000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 24,613.

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