NHTSA Complaint #11377017 — 2020 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11377017
Vehicle	2020 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	November 20, 2020
Date Filed	November 29, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

THE WINDSHIELD CRACKED WITHOUT A REASON WHILE I WAS DRIVING. THE CRACK STARTS AT THE TOP, APPROXIMATELY AT THE CENTER. IT STARTED TO EXPAND DOWN AND IN A FEW HOURS HAS REACHED HALF OF THE HEIGHT. I CHECKED WITH FEW REPAIR SHOPS AND THE VERDICT IS THE WINDSHIELD NEEDS A REPLACEMENT. AFTER THE CRACK APPEARED MY ADAPTIVE CRUISE CONTROL HAS STARTED TO TURN OFF BY ITSELF FOR SHORT PERIOD (SO FAR IT HAPPENED TWICE).

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