NHTSA Complaint #11376401 — 2012 CADILLAC SRX

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11376401
Vehicle	2012 CADILLAC SRX
Component	SERVICE BRAKES
Date of Incident	July 20, 2019
Date Filed	November 25, 2020
Mileage	58,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE HEADLIGHTS ARE TOO DIM. I CAN'T SEE AT NIGHT AND ESPECIALLY IF IT IS RAINING. I HAVE AVOIDED GOING OFF THE ROAD MORE THAN ONCE. I HIT A FOX ON A BUSY ROAD BECAUSE I NEVER SAW IT DURING A RAINY NIGHT. MY BRAKES HAVE PRESSED TO THE FLOOR MANY TIMES. I BROUGHT IT BACK TO THE DEALER AND THEY SAID THEY COULDN'T SEE IT. IT IS INTERMITTENT. YOU NEVER KNOW WHEN YOU WILL HAVE NO BRAKES. IT SEEMS TO HAPPEN IF I MAKE A SHARP TURN, HARD STOP OR GO OVER A ROUGH SURFACE. THIS IS LIFE & DEATH.AND SCARY. SOMEONE WILL GET HURT OR DIE.I PURCHASED THE CAR IN 2019 AND IT HAPPENS TO THIS DAY,NOVEMBER 2020.

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