NHTSA Complaint #11376205 — 2016 FORD EDGE

I PURCHASED A NEW FORD EDGE DIRECTLY FROM DEALERSHIP IN 2016. I HAVE MAINTAINED THE VEHICLE EXTREMELY WELL. AROUND 95,000 MY CHECK ENGINE LIGHT CAME ON FOR A FEW DAYS THEN WENT OFF FOR A WEEK OR SO. WHEN IT CAME BACK ON AGAIN, AROUND 98,000 I CALLED TO MAKE AN APPOINTMENT. THEY COULDN'T GET ME IN FOR ABOUT A WEEK. WHEN I TOOK THE VEHICLE IN IT HAD 101,000. THEY TOLD ME I HAVE A CYLINDER HEAD COOLANT INTRUSION BECAUSE OF A SMALL CRACK. THEY RECOMMEND A LONG BLOCK ENGINE REPAIR FOR $8000. THEY SAID THIS IS A KNOWN PROBLEM WITH THE FORD ECOBOOST ENGINES. I SEE THERE'S 100'S OF COMPLAINTS ONLINE FOR THE SAME ISSUE. CONTACTED FORD AND THEY SAID THERE'S NOTHING THEY CAN DO TO HELP. A CAR THAT'S 3 1/2 YEARS OLD SHOULD NOT NEED A NEW ENGINE. THIS IS A KNOWN FORD ENGINE DEFECT THAT THEY ARE NOT STANDING BEHIND.