NHTSA Complaint #11376195 — 2016 DODGE JOURNEY SEATS

Complaint Details

ODI Number	11376195
Vehicle	2016 DODGE JOURNEY
Component	SEATS
Date of Incident	November 23, 2020
Date Filed	November 24, 2020
Mileage	91,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE MY CAR WAS PARKED IN THE DRIVE WAY AT MY HOUSE, THE PASSENGER SIDE HEAD REST RESTRAINT DEPLOYED WHEN NO ONE WAS IN THE VEHICLE. PARKED THE VEHICLE MONDAY (11/23/2020) AT 6:00 PM CST. WENT TO DRIVE THE CAR ON TUESDAY (11/24/2020) AT 11:30 CST AND THE HEAD REST RESTRAINT ON THE PASSENGER SIDE FRONT SEAT HAD DEPLOYED. THERE IS NO EVIDENCE OF THE VEHICLE BEING STRUCK WHILE PARKED.

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