NHTSA Complaint #11376143 — 2020 FORD F-250

ON AUGUST 28, 2020, THE ENGINE IN MY VIRTUALLY BRAND NEW 2020 FORD F-250 TRUCK (EQUIPPED WITH A DIESEL ENGINE) SUDDENLY AND WITHOUT ANY ADVANCED WARNING WHATSOEVER SHUT OFF WHILE THE VEHICLE WAS IN MOTION. I HAD JUST TURNED FROM STATE HIGHWAY 10 INTO THE LEFT LANE OF A FOUR-LANE CITY STREET IN 5 O'CLOCK TRAFFIC ON A FRIDAY EVENING. WITHOUT EITHER POWER BRAKES OR POWER STEERING, I WAS ABLE TO GET THE TRUCK OUT OF THE ROADWAY AND INTO THE PARKING LOT OF AN ADJACENT BUSINESS. I TRIED TO RESTART THE VEHICLE NUMEROUS TIMES. WHILE THE ENGINE WOULD CRANK, IT SIMPLY WOULD NOT RESTART. I CONTACTED MY LOCAL FORD DEALERSHIP THE NEXT MORNING AND THEY ARRANGED TO HAVE THE TRUCK TOWED TO THEIR PLACE OF BUSINESS. AFTER THE FORD DEALERSHIP HAD MY TRUCK FOR NEARLY A MONTH, THEY DETERMINED THAT THE CAUSE FOR THE SUDDEN SHUTDOWN OF MY ENGINE WAS A FAILED BOSCH CP4 HIGH PRESSURE FUEL PUMP, WHICH FAILURE CONTAMINATED MY ENTIRE FUEL DELIVERY SYSTEM WITH METAL SHAVINGS. I AM NOW AWARE THAT THERE ARE CLASS ACTION LAWSUITS AGAINST EACH OF THE MAJOR US MANUFACTURERS RELATING TO FAILURES OF THE BOSCH CP4 HIGH PRESSURE FUEL PUMP AS A RESULT OF THE LACK OF LUBRICATION PROVIDED BY LOW-SULFUR DIESEL FUEL GENERALLY AVAILABLE IN THE US, WHICH FAILURES RESULT IN SUBSTANTIAL REPAIR COSTS TO REPLACE THE ENTIRE FUEL DELIVERY SYSTEM.