NHTSA Complaint #11375814 — 2014 FORD EDGE

REAR BACKUP CAMERA CAN SHOW DISTORTED IMAGES OR SUDDENLY GO DARK WHEN ENGINE IS RUNNING AND PUT INTO REVERSE WHEN BACKING UP. CAMERA IMAGE IS SPORADIC. IT WILL SOMETIMES FLICKER AND GO OUT OR NOT ENGAGE AT ALL SHOWING EITHER A BLACK OR BLUE SCREEN AND SAYING "REAR CAMERA NOT AVAILABLE". HAPPENS W/O WARNING. WARMER WEATHER EFFECTS IT MORE OFTEN THAN IN COLD OR WHEN FOOT IS APPLIED TO THE BRAKE. I PURCHASED CAR BRAND NEW FROM FORD DEALERSHIP AND THIS STARTED HAPPENING AFTER WARRANTY WAS UP. TOOK TO FORD DEALERSHIP TO DIAGNOSE COST ESTIMATE OVER $800 TO FIX. TOOK TO LOCAL REPAIR SHOP AND WAS TOLD IT WAS ELECTRICAL AND NEEDED A CODE THAT THEY COULDN'T ACCESS. THERE'S A RECALL FOR 2020 FORD EDGE VEHICLES ON THIS MATTER AS THIS SHOULD BE GRANDFATHERED IN IN THE RECALL. IT DOES THE SAME EXACT THING! I HAVE VIDEO THAT SHOWS MUCH MORE HOW THIS HAPPENS.