NHTSA Complaint #11375625 — 2017 HONDA PILOT

1. I HAD A ROUTINE OIL CHANGE A FEW WEEKS AGO AND I WAS TOLD BY HONDA DEALER IN SAN LUIS OBISPO,CA THAT MY BRAKES WERE IN GOOD SHAPE. BUT I NOTICED THAT WHEN I AM DRIVING IN THE HIGHWAY AT AROUND 70 MPH THEN APPLY BRAKES, THE CAR SHAKES. I BROUGHT IT BACK TO HONDA AND THEY THINK IT IS THE ROTOR AND FIXED IT YESTERDAY. THE OTHER NEW PROBLEM IS THE ALARM THAT KEPT GOING OFF RANDOMLY WHEN THE CAR IS PARKED AND LOCKED. WHEN I PICKED UP MY CAR AFTER THE OIL CHANGE A FEW WEEKS AGO, THE TECHNICIAN DID NOT MENTION ANY PROBLEMS WITH MY ALARM GOING OFF WHILE MY CAR WAS AT THE DELEARSHIP. I WENT BACK TO THE HONDA DEALER FOR DIAGNOSTIC TEST YESTERDAY AND THEY RECOMMEND REPLACING THE KEYLESS ACCESS CONTROL UNIT. THIS WILL COST CLOSE TO $ 1000 DIAGNOSTIC, PARTS AND LABOR. I AM TOLD IF I DO NOT REPLACE THE CONTROL UNIT, THE PROBLEM CAN GET WORSE WHERE MY CAR WON'T START ANYMORE. SO I HAVE NO CHOICE BUT REPLACE IT. SO I BROUGHT MY CAR JUST FOR ROUTINE OIL CHANGE WEEKS AGO AND NOW I HAVE PROBLEM WITH ROTOR AND CONTROL UNIT THAT COST ME $ 502.72 YESTERDAY AND ANOTHER $700 PLUS DOLLARS TO REPLACE THE CONTROL UNIT. FOR THE CONTROL UNIT TO FAIL IN JUST 3 YEARS, SUGGESTS IT MAY BE DEFECTIVE TO BEGIN WITH OR VERY POOR QUALITY. UNFORTUNATELY IT JUST WENT OUT OF WARRANTY. I AM REPORTING THIS IN CASE THIS IS A COMMON PROBLEM FOR HONDA PILOT THAT THE MANUFACTURER NEEDS TO ADDRESS AND FIX.