NHTSA Complaint #11652723 — 2017 HONDA PILOT
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11652723 |
| Vehicle | 2017 HONDA PILOT |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
The vehicle was sold to us with pre-existing major damage to the control arms, bearings and a brake rotor. We heard a metal on metal scraping noise when turning left and immediately took it to a certified Honda dealer who then provided us details of the extent of the damage. The damage to the brake rotor could have caused brake failure and damage to the control arm could have caused on accident. I can't imagine the guilt I'd feel if my [XXX] wife and my [XXX] son got into an accident. This vehicle is their daily driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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