NHTSA Complaint #11375393 — 2017 MAZDA MAZDA6

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11375393
Vehicle	2017 MAZDA MAZDA6
Component	ELECTRICAL SYSTEM
Date of Incident	November 18, 2020
Date Filed	November 19, 2020
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

GHOST TOUCH- RADIO/AUDIO CENTER RANDOMLY SWITCHES MODES, STATIONS, FUNCTIONS AND WILL ACCESS PHONE CONTACTS VIA BLUETOOTH AND MAKE RANDOM VOICE CALLS . ONCE CONNECTED, IT IS VERY DIFFICULT TO DISCONNECT. OFTEN TIMES THE CALL WILL BE REPEATED SEVERAL TIMES. THIS OCCURS BOTH WHILE SITTING STILL OR WHEN DRIVING. IT IS VERY DISTRACTING TO TRY TO DISCONNECT RANDOM VOICE CALLS WHILE DRIVING. THE STEERING WHEEL BUTTONS ARE NOT EFFECTIVE IN TRYING TO DISCONNECT. YOU MUST CANCEL THE CALL ON THE ACTUAL PHONE IN VIOLATION OF HANDS-FREE LAWS IN THE STATE OF GEORGIA.

Related Complaints for the 2017 MAZDA MAZDA6

Other ELECTRICAL SYSTEM Complaints

#11718687 — February 18, 2026 — Ghost touch concern on infotainment touchscreen, similar/same as SSPB6 which was issued for earlier Mazda3 models and...

#11634413 — January 6, 2025 — Infotainment system continually has ghost touches and opens apps, changes radio stations glitches on the screen while...

#11595855 — June 22, 2024 — The infotainment system randomly changes screens, places calls, alters routes while vehicle is in use. It makes for a...

#11593467 — June 10, 2024 — The issue I'm experiencing seems to be common, and is called the "infotainment ghost touch screen issue" The electric...

#11584920 — April 24, 2024 — The infotainment system on my car randomly repeatedly and frequently registers inputs when I am not making any. This ...

Recent Complaints for the 2017 MAZDA MAZDA6

#11709957 — Carry Handle, Shell, Base — January 9, 2026 — The car seat involved is a Nuna RAVA convertible car seat that was sent to the manufacturer solely due to a safety re...

#11709957 — Insert, Padding — January 9, 2026 — The car seat involved is a Nuna RAVA convertible car seat that was sent to the manufacturer solely due to a safety re...

#11709957 — Other/I am not sure — January 9, 2026 — The car seat involved is a Nuna RAVA convertible car seat that was sent to the manufacturer solely due to a safety re...

#11701744 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — November 26, 2025 — On a clear lane with the forward car 5 car lengths away with traffic flowing, the Automatic Emergency Braking (AEB) a...

#11701744 — FORWARD COLLISION AVOIDANCE: WARNINGS — November 26, 2025 — On a clear lane with the forward car 5 car lengths away with traffic flowing, the Automatic Emergency Braking (AEB) a...