NHTSA Complaint #11375228 — 2014 JEEP CHEROKEE

IN OCTOBER OF 2020 WHILE DRIVING ON THE HIGHWAY MY JEEP SHUT OFF AND LOST ALL MOTIVE AND ELECTRIC POWER. THE STEERING WHEEL LOCKED UP AND THE BRAKES APPLIED THEMSELVES. MY WIFE WAS DRIVING, DOING ABOUT 40-45MPH. A MESSAGE CAME UP THAT SAID PUT VEHICLE IN PARK AND TURN OFF. AFTER DOING SO MY WIFE WAS ABLE TO TURN THE VEHICLE BACK ON AND GET HOME SAFELY. WE TOOK OUR JEEP INTO TO BE LOOKED AT BY THE DEALERSHIP. THEY SAID THEY FOUND A CODE FOR LOW VOLTAGE BUT THE BATTERY WAS GOOD, JUST LOOSE CONNECTIONS. . NO OTHER CODES WERE PRESENT. THEY ALSO STATED THAT THEY FOUND LOOSE GROHND CABLES TO THE CHASSIS AND PCM, BOTH WERE TIGHTENED. ON 11/18/2020 AFTER FILLING MY GAS TANK, I TURNED ON TO THE FRONTAGE ROAD AND MY JEE AGAIN LOST ALL POWER. GAVE ME A MESSAGE THAT VEHICLE MUST BE STOPPED BEFORE SHIFTING GEARS.