NHTSA Complaint #11375198 — 2017 FORD F-350

I WAS DRIVING DURING MODERATE RAIN AND WET ROAD CONDITIONS. MY TRUCK HIT A SEAM IN ROAD AND THE ENTIRE FRONT END STARTED TO SHAKE AND BOUNCE. I HAD TO GET ON THE BRAKE FAST AND THIS WAS EARLY MORNING LOTS OF SEATTLE TRAFFIC AT HIGHWAY SPEEDS IN EXCESS OF 60MPH. THE TRUCK ACTUALLY STARTED A SHIMMY THAT PUT ME IN THE OTHER LANE LUCKILY THERE WAS NO TRAFFIC ON MY LEFT SIDE. IT WENT AWAY WHEN I WAS ON THE BRAKE AND HAD SLOWED WAY DOWN UNDER 35 MPH. WHEN I GOT BACK ON ACCELERATOR, I AGAIN RETURNED TO HIGHWAY SPEED ONLY TO HAVE IT RETURN WORSE AFTER HITTING BUMPS IN THE ROAD. THIS TIME THERE WERE MORE VEHICLES AROUND AND I HAD TO HIT BRAKE EXTREMELY HARD SO AS NOT TO BOUNCE EVERYWHERE. THE TRUCK GOT NOTICEABLY LIGHT ON FRONT END BOUNCING ALL OVER THE PLACE AND VEERED OFF ROAD TO THE RIGHT. THIS COULD HAVE RESULTED IN AN ACCIDENT TWICE IN LESS THAN 10 MINUTES. TRUCK WAS PARKED AND TAKING TO FORD DEALERSHIP AFTER RESEARCHING ONLINE AND FINDING OUT THIS IS A KNOWN ISSUE. TRUCK ONLY HAS 17510 MILES ON IT HAS BEEN IN FOR ALL ROUTINE MAINTENANCE AND TIRE ROTATION AND BALANCES. IN FACT TIRES WERE JUST ROTATED AT 17000 MILES.