NHTSA Complaint #11375027 — 2014 FORD F-150

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11375027
Vehicle	2014 FORD F-150
Component	STEERING
Date of Incident	November 12, 2020
Date Filed	November 17, 2020
Mileage	38,897 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WARNING LIGHT APPEARS "SERVICE ADVANCETRAC". ONCE. THEN WEEKS LATER LOST POWER STEERING WHILE DRIVING. AS A STRONG MAN HAD TO PRACTICALLY USE ALL MY BODY WEIGHT TO AVOID COLLISION WHILE ALMOST STANDING. GOT IT TOWED TO A FORD DEALERSHIP. DIAGNOSIS WAS DEFECTIVE ELECTRONIC STEERING GEAR. FORD HAD RECALL ON THIS SAME ISSUE BY RECALL #14S09, BUT MY TRUCK WAS NOT INCLUDED IN RECALL. THIS IS A SAFETY ISSUE AND COULD HAVE CAUSED AN AWFUL ACCIDENT. OBVIOUSLY THE EPAS STEERING GEAR IS DEFECTIVE AND VEHICLES WITH IT NEED TO BE RECALLED BEFORE SOMEONE HAS A MAJOR ACCIDENT. THE COST WAS $2583 FOR A VEHICLE WITH ONLY 38897 MILES. THIS IS A SAFETY ISSUE!!

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