NHTSA Complaint #11374718 — 2014 HYUNDAI SONATA

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11374718
Vehicle	2014 HYUNDAI SONATA
Component	VISIBILITY/WIPER
Date of Incident	November 14, 2019
Date Filed	November 15, 2020
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE WINDSHIELD WASHER ON THIS VEHICLE IS AN IMPORTANT SAFETY FEATURE. THE WATER TO THE WINDSHIELD WASHER DOES NOT FLOW FROM THE WATER PUMP, WHICH IS FUNCTIONING. I BELIEVE THIS IS HAPPENING ON MORE VEHICLES THAN JUST MINE. I BELIEVE IT IS A MANUFACTURES DEFECT. THE WATER PUMP ON THE WINDSHIELD WIPER IS NOT FAILING. WHAT IS FAILING IS THE LINE THAT DIRECTS THE WATER FROM THE WATER WELL TO THE WINDSHIELD. WHEN I TOOK THE VEHICLE TO AN AUTHORIZED HYUNDAI DEALERSHIP FOR REPAIR THEY WANTED TO REPLACE THE ENTIRE UNIT/WATER PUMP. BUT THE WATER PUMP IS NOT BROKEN. I BELIEVE THIS SHOULD BE A RECALL ISSUE.

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