NHTSA Complaint #11289260 — 2014 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. EVER SINCE THE VEHICLE WAS PURCHASED BRAND NEW, THE CONTACT EXPERIENCED ISSUES WITH THE AIR CONDITIONER BLOWING THE WRONG TEMPERATURE DURING THE SEASONS. THE BRAKE LIGHTS WERE ALSO MALFUNCTIONING. THE VEHICLE WAS TAKEN TO RAY BRANDT HYUNDAI (1700 WESTBANK EXPY, HARVEY, LA 70058, (504) 684-8039), BUT THEY COULD NOT DUPLICATE THE FAILURES AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT TOOK HIS VEHICLE BACK TO THE DEALER NUMEROUS TIMES, BUT THE AIR CONDITIONER FAILURE CONTINUED. FOR EXAMPLE, THE DEFROSTER WOULD BLOW OUT COLD AIR IN THE WINTER. THE MANUFACTURER STATED THAT THERE WERE NO FAILURES WITH THE VEHICLE SINCE THE DEALER COULD NOT DUPLICATE THE FAILURES. THE FAILURE MILEAGE WAS 500.