NHTSA Complaint #11373838 — 2017 FORD FOCUS
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11373838 |
| Vehicle | 2017 FORD FOCUS |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 63,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
THE ENGINE STALLS AND SHUTS OFF EVERY TIME I TURN ON THE CAR EVERY TIME I PUT GAS NOW, EVEN IF IT WAS NOT EMPTY IT STARTS TO SHAKE AND THEN TURNS OFF AS IF IT DOESN'T RECOGNIZE IT WAS JUST FUELED. THE CHECK ENGINE LIGHT ALSO CAME ON AND I WAS TOLD AT PEP BOYS THERE IS A PROBLEM WITH THE GAS VALVE. ALSO, THE GAS METER IS WRONG, I COULD BE AT 25 MILES TO EMPTY AND DRIVE FOR LESS THAN A MILE AND THE COUNTER GOES DOWN AT LEAST 3 MILES LESS, THERE WAS A TIME THE CAR SAID I HAD 8 MILES TO EMPTY AND IT LITERALLY STOPPED IN THE MIDDLE OF THE STREET ALMOST CAUSING AN ACCIDENT AND IT WOULD NOT TURN BACK ON UNTIL GENEROUS PASSERBY'S HELPED ME PUSH THE CAR TO THE NEAREST GAS STATION ABOUT 5 BLOCKS AWAY
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