NHTSA Complaint #11373641 — 2020 NISSAN ALTIMA

BACK OVER PREVENTION: WARNINGS issue reported to NHTSA

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Complaint Details

ODI Number	11373641
Vehicle	2020 NISSAN ALTIMA
Component	BACK OVER PREVENTION: WARNINGS
Date of Incident	November 6, 2020
Date Filed	November 8, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MY BACKUP CAMERA SEEMS TO BE DISPLAYING THE SAME ISSUES THAT ENDED UP IN THE 2019 NISSAN ALTIMA BEING RECALLED. IT WAS WORKING CORRECTLY. NOW, WHENEVER I SHIFT INTO REVERSE, IT SHOWS A BLANK SCREEN ONLY FOR THE BACKUP CAMERA. ALL MY OTHER CAMERAS ARE OPERATING FINE. THE REAR SONAR STILL WORKS, BUT THE BACKUP CAMERA WILL NOT DISPLAY ANY IMAGES. I HAVE CHECKED TO MAKE SURE THAT THE CAMERA IS STILL WHERE IT SHOULD BE, AND IT IS. I'VE TRIED SHUTTING DOWN MY VEHICLE, EXITING AND LOCKING PROPERLY AND THEN RE-ENTERING AND STARTING UP THE VEHICLE BEFORE TESTING THE BACKUP CAMERA. STILL NO IMAGE.

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