NHTSA Complaint #11373142 — 2011 FORD ESCAPE

I PURCHASED MY USED ESCAPE IN MARCH OF THIS YEAR. ITS A 2011. I HAVE HAD IT NOW FOR 8 MONTHS. 2 DAYS AGO MY CAR SHOWED A MSG "POWER STEER ASSIST FAULT" IT STILL DROVE FINE THAT NIGHT. THEN YESTERDAY MORNING MY CAR WAS INCREDIBLY HARD TO TURN. I LOOKED UP THE MSG AND GOT RECALL INFO. TOOK IT TO THE DEALER PAID $100 BUCKS FOR DIAGNOSTICS ON THE CAR. MY LAST $100. THEY GOT ERROR CODE B2278. IVE CALLED REPEATEDLY AND SEARCHED ONLINE. MY CAR WAS MANUFACTURED WHERE THE RECALLS WERE, THE ERROR CODES ARE THE SAME, AND IM BEING TOLD THAT THERE IS NO RECALL FOR MY VEHICLE. HOW IS THAT POSSIBLE WHEN THE EXACT CONDITIONS THAT OTHER RECALLS HAD MY CAR HAS? I DONT KNOW IF THE CAR HAD THE RECALL FIXED BEFORE, BC I BOUGHT IT USED. IDK IF THE DEALER KNEW. I JUST NEED HELP FIXING THIS. I USE MY CAR FOR WORK. I AM A MAIL CARRIER, AND DELIVERY DRIVER. I HAVE NO IDEA WHO TO GO TO FOR HELP.