NHTSA Complaint #11367063 — 2020 HYUNDAI KONA

IN JUNE I TOOK THE CAR BACK TO THE DEALERSHIP BECAUSE OF A LOUD TICKING NOISE. I THEN THOUGHT IT WAS THE OIL LEVEL WAS LOW... WHEN THEY CHECKED TO SEE IT I NEEDED AN OIL CHANGE THEY STATED I NEED TO HAVE AT LEAST 7500 MILES ON THE VEHICLE BEFORE I CAN GET AN OIL CHANGE. THEY STATED THAT MY OIL LEVEL WAS GOOD AND TO COME BACK , I EXPLAINED TO THE ADVISOR THAT THIS SOUND (TICKING) WAS NOT NORMAL HE STATED THAT ALL THE 2020 KONA HAS THAT SOUND... SO THEY RELEASED THE CAR BACK TO US THEN 2 WEEKS LATER THE CLICKING NOISE GOT LOUDER WE MADE ANOTHER APPT THE CHANGED THE OIL AND STATED ALL KONA SOUND THE SAME 1 WEEK LATER TRAVELING ON I4 THE OIL LIGHT CAME ON AND THE ENGINE LIGHT THE CAR SHUT DOWN AND I WAS STRANDED ON THE HIGHWAY 4 AM.... FOR 2 HOURS.. I WAS LIVID.... I HAD THE CAR TOWED BACK TO THE DEALERSHIP THEN THEY FOUND OUT THAT MY OIL SENSOR WAS BAD... THAT'S WHERE THE CLICKING NOISE WAS COMING FROM SO I WANT TO INFORM ANYONE THAT HAS THAT TYPE OF CAR IF THE ENGINE IS CLICKING THAT MEANS THE OIL SENSOR IS BAD.