NHTSA Complaint #11366744 — 2011 CHRYSLER TOWN AND COUNTRY

MY WIFE WAS DRIVING OUR VEHICLE DOWN A COUNTY ROAD AT ABOUT 40 MILES PER HOUR WHEN SUDDENLY WHAT SEEMED LIKE ALL OF THE INDICATOR AND WARNING LIGHTS LIT UP ON THE DASHBOARD. SHE PULLED OFF INTO A NEIGHBORHOOD TO TRY AND TURN AROUND TO DRIVE THE VEHICLE BACK HOME. AS SHE CAME AROUND THE CIRCLE DRIVE OF THE NEIGHBORHOOD AND APPROACHED THE STOP SIGN BEFORE THE COUNTY ROAD, THE VEHICLE COMPLETED DIED. THE KEY WOULD NOT COME OUT OF THE IGNITION IT WAS SO DEAD. WE HAD THE VEHICLE TOWED TO A DEALERSHIP'S SERVICE DEPARTMENT. THE PROBLEM WAS DIAGNOSED AS A BAD TOTALLY INTEGRATED POWER MODULE (TIPM). THE UNSAFE CONDITION WAS THAT THE VEHICLE COULD HAVE COMPLETELY DIED AND LOST ALL POWER, INCLUDING POWER STEERING, POWER BRAKES, ETC., WHILE DRIVING ON A COUNTY ROAD AT 40 MILES PER HOUR IN TRAFFIC, IF MY WIFE WOULD NOT HAVE IMMEDIATELY PULLED OFF THE MAIN ROAD INTO THE NEIGHBORHOOD. WHILE WAITING FOR THE VEHICLE TO BE TOWED, I HAD TO WAVE ON TRAFFIC EXITING THE NEIGHBORHOOD AND IT CREATED AN UNSAFE SITUATION FOR TRAFFIC COMING IN TO THE NEIGHBORHOOD AT THE SAME TIME.