NHTSA Complaint #11673674 — 2011 CHRYSLER TOWN AND COUNTRY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11673674
Vehicle 2011 CHRYSLER TOWN AND COUNTRY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 129,010 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2011 Chrysler Town and Country. The contact stated while at a complete stop on several occasions, the vehicle stalled. The vehicle was able to restart on some occasions; however, the vehicle failed to restart on other occasions and was towed. The vehicle was taken to the dealer several times; however, the failure could not be duplicated. The contact stated that the failure persisted, and the contact was able to start the vehicle with the index finger. The dealer was contacted and informed the contact that the failure could be related to the WIN module. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 129,010.

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