NHTSA Complaint #11366489 — 2016 HYUNDAI SONATA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11366489
Vehicle 2016 HYUNDAI SONATA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

MY DOOR HANDLES KEEP BREAKING. THE END CAPS OF THE DOOR HANDLES BREAK EASILY. THIS IS THE SECOND TIME IT HAS HAPPENED. THE FIRST TIME WAS A MONTH AFTER I PURCHASED IT. OF COURSE THE DEALER REPLACED IT BECAUSE I WAS STILL UNDER WARRANTY. NOW THE WARRANTY IS OUT THE DOOR HANDLE ON THE PASSENGER SIDE OF THE DOOR BROKE. DEALER SAID 187.50 TO FIX IT. I CALLED HYUNDAI CORPORATE AND WAS JUST BLOWN OFF TELLING ME I WAS OUT OF MY WARRANTY. CUSTOMER SERVICE WASN'T EVEN NICE ABOUT IT.

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