NHTSA Complaint #11365719 — 2016 KIA SEDONA

TL* THE CONTACT OWNS A 2016 KIA SEDONA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE WITH AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ENGINE MOUNTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. RIVERCHASE KIA (2200 US-31, PELHAM, AL 35124, (205)987-6518) WAS CONTACTED HOWEVER, INDICATED TO THE CONTACT THAT THE DEALER WOULD NOT HONOR WARRANTY REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.