NHTSA Complaint #11365598 — 2012 KIA OPTIMA HYBRID

TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CONNECTING ROD BEARINGS IN THE ENGINE WERE WORN CAUSING METAL SHAVINGS TO ENTER THE ENGINE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO SONS KIA (100 SONS DR, MCDONOUGH, GA 30253, (678)619-1393) TO BE DIAGNOSED. THE CAUSE OF THE FAILURE WAS CONFIRMED AND THE CONTACT WAS PROVIDED A QUOTE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE FAILURE WAS SIMILAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.