NHTSA Complaint #11365091 — 2017 GMC ACADIA

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE FAILED TO SHIFT INTO PARK. THE CONTACT MENTIONED THAT THE VEHICLE WAS PUT INTO NEUTRAL AND APPLIED THE PARKING BRAKE TO PARK THE VEHICLE. IN ADDITION, THE BATTERY WAS DRAINED DUE TO PLACING THE VEHICLE INTO NEUTRAL AND APPLYING THE PARKING BRAKE. THE VEHICLE WAS TAKEN TO CHEVROLET BUICK GMC OF MURFREESBORO (960 JOHN R RICE BLVD, MURFREESBORO, TN 37129) WHERE THEY INFORMED THE CONTACT TO CONTINUE TO USE THE METHOD UNTIL THEY WERE ABLE TO REVIEW THE VEHICLE ON THE SCHEDULED APPOINTMENT DATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.