NHTSA Complaint #11365061 — 2016 DODGE JOURNEY SEATS

Complaint Details

ODI Number	11365061
Vehicle	2016 DODGE JOURNEY
Component	SEATS
Date of Incident	October 18, 2020
Date Filed	October 18, 2020
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

PUT HEAD BACK ON HEAD REST & IT JUST DEPLOYED/CAME OPEN.

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#11688005 — September 17, 2025 — I opened my car door to get in and found that that head rest was completely popped out. It was not in that condition ...

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#11679457 — August 8, 2025 — After coming home and parking the car in the driveway, went out with my son and noticed the passenger headrest had be...

#11661709 — May 18, 2025 — I got in my car yesterday and the headrest of my driver's seat popped open. I am aware that they're was a class actio...

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