NHTSA Complaint #11364910 — 2011 FORD EDGE

3 TIMES MY 2011 FORD EDGE HAS LOST POWER & GONE INTO 'LIMP MODE' WHILE DRIVING. I'VE HAD TO COAST TO SIDE OF THE ROAD. WRENCH LIGHT, NO AWD, NO TRACTION, LOW ENGINE OIL LIGHTS HAVE ALL COME ON. ONCE THE CAR WOULDN'T RESTART SO I HAD IT TOWED. LAST TIME I DROVE IT TO DEALERSHIP FOR THEM TO TELL ME THERE ARE NO CODES SO THEY DON'T KNOW WHAT THE PROBLEM IS. OBVIOUSLY THIS IS A VERY DANGEROUS SITUATION AS I'M TRAVELING 60 +MILES AN HOUR WHEN MY CAR BASICALLY LOSES POWER AS I'M TRYING TO GET TO A SAFE LOCATION. INVESTIGATING THIS PROBLEM IT'S A KNOWN THROTTLE BODY ISSUE & THERE IS A CUSTOMER SATISFACTION PROGRAM 16B23 FOR 2011 FORD EDGE W 3.5L ENGINE & FROM OAKVILLE PLANT WHICH FITS MY CAR BUT MY VIN IS NOT INCLUDED BECAUSE YEAR IT WAS MADE. I CALLED FORD CUSTOMER SERVICE & THEY WERE GOING TO REACH OUT TO DEALERSHIP & THEN GET BACK TO ME. THAT NEVER HAPPENED. THIS IS VERY DISHEARTENING THAT FORD DOESN'T SEE THIS AS A LIFE THREATENING SITUATION & PUT INTO EFFECT A RECALL.