NHTSA Complaint #11364897 — 2016 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11364897
Vehicle	2016 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	October 1, 2019
Date Filed	October 18, 2020
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

AFTER ABOUT A YEAR OF OWNING THE CAR THE ERROR MESSAGE "SERVICE SHIFTER" CAME ON. THE MESSAGE COMES AND GOES WITHOUT WARNING USUALLY AFTER DRIVING THE CAR OVER AN EXTENDED TIME PERIOD. WHEN THIS HAPPENS IT LOCKS YOU OUT OF THE DIGITAL SPEEDOMETER AND YOU HAVE TO RESET IT BY HOLDING A FEW BUTTONS AND IT WILL COME BACK ON.

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