NHTSA Complaint #11364720 — 2014 SUBARU FORESTER

WE HAD THE OIL CHANGED IN JULY. IN THE MIDDLE OF SEPTEMBER I ADDED NEARLY 1 QUART OF OIL. THE OIL LIGHT CAME BACK ON AGAIN OCTOBER 15TH AND ASSUMING IT IS LOW ON OIL AGAIN. AFTER EXTENSIVE ON-LINE RESEARCH, IT SEEMS AN OIL CONSUMPTION PROGRAM IS AN ISSUE THAT IS AFFECTING OUT VEHICLE AMONG COUNTLESS OTHER MODEL YEARS AND OTHER MANFACTURER'S AS WELL. IT DID NOT MATTER IF THE VEHICLES WAS TURNING, IN MOTION, IDLE OR DRIVING LOCATION, THE LOW OIL LIGHT WOULD REMAIN ON. THE AIR BAG LIGHT INDICATOR HAS BEEN COMING ON AND OFF FOR THE LAST 3 MONTHS. WE BROUGHT THE VEHICLE INTO THE DEALER THE MIDDLE OF JULY ONCE THIS HAPPENED. SINCE THE LIGHT WAS NOT ON AT THE TIME, THE DEALER COULD NOT DIAGNOSE IT. SINCE THE INDICATOR LIGHT IS APPEARS AND THEN DISAPPEARS, IT HAS BEEN DIFFICULT TO GET TO THE DEALER AND TIME WHEN THE INDICATOR LIGHT DECIDES TO RE-APPEAR. THE INDICATOR LIGHT RE-APPEARED AND WE SCHEDULED THE APPOINTMENT TO GET FOR A DIAGNOSIS. THE DIAGNOSTIC CONFIRMED THERE IS A BAD SWITCH UNDER THE SEAT. WE WERE ASKED IF WE HAVE AN I-PHONE AND CHARGE THE PHONE WHILE IT IS ON THE PASSENGER SEAT. YES, THAT MAY OR MAY NOT HAVE HAPPENED. WE WERE TOLD THIS IS NOT AN ISSUE WITH AN ANDROID PHONE. THE DEALER OFFERED TO REPLACE THIS ITEM BUT RESULTED IN AN APPROX. $1,000.00 BILL. THEY MENTIONED THEY WOULD PAY APPROX. 90% OF THE COST. IT DOES NOT MATTER IF THE CAR IS ON, TURING, IN MOTION CITY OR HIGHWAY DRIVING.