NHTSA Complaint #11656531 — 2014 SUBARU FORESTER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11656531
Vehicle 2014 SUBARU FORESTER
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

Airbag warning light came on 1/25, took to Subaru dealership for diagnostic service. Was told the Passenger Front Seat Occupant Detection Sensor Assembly needs to be replaced, airbag system is not functional. Item has been on backorder, unable to replace as needed and told this is a known issue for Subaru. Have since contacted Subaru National Consumer Advocacy for assistance (case #250418-1700639). We have been waiting for 4 months to remedy this situation. Through no fault of our own, our 2014 Subaru Forrester does not meet safety standards of functioning airbags. This is a known problem for other Subaru owners and the part is in high demand due to inability to secure them. This has limited our use of the vehicle.

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