NHTSA Complaint #11364496 — 2018 JEEP RENEGADE

I BOUGHT MY JEEP RENEGADE IN AUGUST OF 2018. NOT EVEN A MONTH OF DRIVING LATER (2,000 MILES), I WAS ON THE SIDE OF THE HIGHWAY BECAUSE THE ENGINE STALLED AND THEN GAVE ME A LOW OIL PRESSURE WARNING. WHEN I TOOK THE VEHICLE INTO THE DEALERSHIP THEY SAID IT WAS TOO EARLY TO DO AN OIL CHANGE AND TO COME BACK AT 10,000 MILES. I HAD TO FILL THE VEHICLE WITH 2 QUARTS OF OIL TO KEEP IT RUNNING. I THEN RAN INTO THE SAME PROBLEM AT THE 7,000 MILE MARK WHERE I STALLED ON THE SIDE OF THE ROAD. THE DEALERSHIP FINALLY DID AN OIL CONSUMPTION TEST, AND I THOUGHT THEY WOULD SEE IT AS A PROBLEM THAT THE ENGINE IS "CONSUMING" 1 QUART PER 1,000 MILES. HOWEVER, IT IS "NORMAL" UNDER THE FCA GUIDELINES FOR THEIR ENGINES TO CONSUME THIS AMOUNT OF OIL. I TRIED TO GET THE DEALERSHIP TO GET ME OUT OF THE VEHICLE I HAD JUST BOUGHT, AND THEY TOLD ME IT WASN'T WORTH VERY MUCH BECAUSE IT HAD A BAD ENGINE. THEY WOULD NOT FIX THE ENGINE THOUGH UNLESS IT WAS CONSUMING MORE THAN 1 QUART PER 1,000 MILES. I COMPLETED YET ANOTHER TEST TO FIND THAT THE OIL CONSUMPTION STAYED THE SAME. I WAS HAVING TO FILL THE OIL RESERVOIR IN BETWEEN OIL CHANGES IN FEAR THAT I WOULD STALL ON THE HIGHWAY AGAIN AND GET HIT BY A VEHICLE. THERE ARE NO WARNING LIGHTS FOR THIS ISSUE UNTIL AFTER THE ENGINE STOPS. THE DEALERSHIP TOLD ME I NEEDED TO JUST CHECK THE DIPSTICK EVERYTIME I FUEL UP. THIS IS ONLY A TEMPORARY FIX AS I AM FILLING UP WITH $10 QUARTS OF OIL EVERY 1,000 MILES AND THEN DOING AN OIL CHANGE EVERY 3,000 MILES BECAUSE IF I GO TO THE RECOMMENDED 10,000 MILES THERE WILL BE ENGINE PROBLEMS. I WOULD LIKE TO DO MY OWN OIL CHANGES, BUT HAVE BEEN GOING TO THE DEALERSHIP IN FEAR THAT I WOULD BE TO BLAME FOR THE OIL CONSUMPTION ISSUE IF I DARED TO CHANGE MY OWN OIL. I AM CURRENTLY AT 30,000 MILES. IT APPEARS THAT CHRYSLER IS AVOIDING RESOLVING THE ISSUE UNTIL IT COMES OUT OF MY POCKET IN 6,000 MILES.