NHTSA Complaint #11364489 — 2016 FORD FOCUS

VEHICLE EXPERIENCES A HEAVY SHUDDER WHEN ACCELERATING. IT WILL ALSO JUMP FORWARD WHEN CHANGING GEARS. NEVER RECEIVED UPDATES, RECALL OR SAFETY NOTICES FROM FORD. CALLED DEALERSHIP ON SEVERAL OCCASIONS AND WAS TOLD IT'S HOW THE CAR DRIVES. TIME GOES ON AND THE PROBLEM GETS WORSE. I BRING IT INTO FORD DEALERSHIP AND THEY TELL ME MY CLUTCH IS CHANGING AT 500RPM AS OPPOSED TO 250 RPM. MY MILEAGE WAS 60,200 WHEN I ARRIVED. THEY TOLD ME THEY WILL NOT COVER THIS COST EVEN THOUGH THE PROBLEM STARTED WELL BEFORE THE WARRANTY. ESTIMATED REPAIR IS $2,400 ON A CAR I OWE $9,000 ON. THIS IS A NIGHTMARE.