NHTSA Complaint #11364431 — 2017 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11364431
Vehicle 2017 FORD FOCUS
Component ENGINE
Date of Incident
Date Filed
Mileage 94,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I WAS DRIVING ON I95 AROUND 330PM WHEN MY OIL LIGHT CAME ON, AND I NOTICED THAT MY VEHICLE STARTED TO LOOSE POWER. I WAS ABLE TO CONTINUE TO THE EXIT WHEN ANOTHER PROMPT CAME UP AND STATED SERVICE ENGINE SOON. WHEN I GOT TO THE LIGHT I WAS ABLE TO STOP TURNED THE VEHICLE OFF AND RESTARTED THE CAR, THE VEHICLE STARTED BUT IT WAS A RUFF START THE SAME PROMPTS CAME ON ALONG WITH A NEW ONE IT WAS THE CHECK ENGINE LIGHT. THE VEHICLE WAS STILL NOT GETTING MUCH POWER THE CAR MOVED FOR ANOTHER FEW MILES AND THEN COMPLETELY STOPPED RUNNING. I WAS ABLE TO GET OFF THE ROAD SAFELY, AND CALLED A TOW TRUCK AND HAD THE CAR TOWED TO MY MECHANIC SHOP. I WAS TOLD THE THE ENGINE WAS BLOWN IT IS 2017 VEHICLE WITH 94000 MILES AND I REGULARLY HAD IT SERVED AT THE DEALERSHIP WHERE I BOUGHT IT. I STILL OWE ON IT AND WILL NOW HAVE TO PAY FOR A NEW ENGINE TO BE PUT IN THIS VEHICLE. I HAD READ WHERE THE SAME VEHICLE HAD THIS SAME PROBLEM AND WANTED TO SHARE MY EXPERIENCE WITH OTHERS. I HAD NO OTHER PROBLEMS WITH THIS VEHICLE BEFORE THIS ISSUE HAPPENED. THANK YOU

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