NHTSA Complaint #11364327 — 2018 BUICK ENCLAVE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11364327
Vehicle	2018 BUICK ENCLAVE
Component	POWER TRAIN
Date of Incident	September 23, 2020
Date Filed	October 14, 2020
Mileage	27,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

SECOND TIME IN LESS THAN A MONTH ON A 2018 BUICK ENCLAVE THAT AIR CONDITIONING UNIT/EVAPORATOR IN VEHICLE IS NOT WORKING AND VEHICLE IS BLOWING HOT AIR ONLY. THIS OCCURS WHETHER VEHICLE IS IN MOTION OR STATIONARY. THIS HAPPENS WHEN VEHICLE IS FIRST POWERED ON OR OVER AN EXTENDED DRIVE (45 MINS). DOES NOT OSCILLATE WITH CHANGE IN SPEED. DOES NOT OSCILLATE WITH LENGTH OF DRIVE. HOT AIR BLOWS THE ENTIRE TIME AND NOISE COMES FROM DASH THAT SOUNDS LIKE HYDRAULIC DOOR HINGE.

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