NHTSA Complaint #11495213 — 2018 BUICK ENCLAVE
POWER TRAIN issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11495213 |
| Vehicle | 2018 BUICK ENCLAVE |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
-A few weeks prior to accident, while driving down a 65mph highway in TX, vehicle side mirrors were folding inward. Continued to fold inward after hit button to open them multiple times. Even did this after pulled off highway and stopped/started vehicle and exiting vehicle and locking to try to create a "reset" of system. (Auto folding windows feature in infotainment was NOT selected to be ON before or after this incident! Auto-folding sidemirrors are tied to the electron shifter status and should only engage when turned ON in infotainment option AND vehicle in PARK. This was occurring over 2-3 days while driving on highway at 65mph) Accident: -Pulled into parking spot and placed vehicle in PARK. -Front Dash Camera audio indicates the "Ding" confirmation of park and hear vehicle doors unlock upon Park status. -Vehicle was still ON and began to slow roll UP HILL BACKWARDS in parking lot and strike another parked vehicle across the double wide aisle. -No rear camera was engaged. -No collision alert (no seat vibration which was always ON in infotaiment option) -No automatic braking for about to strike a vehicle. -Display after impact was on the Buick Startup Icon, NOT the infotainment icons. -Vehicle driven immediately to Buick dealership and Claim initiated wth ESIS (regarding product liability claim with GM (General Motors) -no police due to private lot - 9 days later the black box data (Bosch Crash Data Report) and vehicle Global Diagnostics Sysem Reports were downloaded from Vehicle. Third report polling all the vehicle drive cycles was downloaded but not provided to me as consumer with claim. - No data obtained from CDR as not over 8mph and was backwards. -GDS2 indicates not DTC data most items but did indicate: 1)Rear Differential Clutch Control Module No Communication 2)Left Front Short Range Radar Sensor Module No Communication 3)Right Front Short Range Radar Sensor Module No Communication 4)Rear Short Range Radar Sensor Module No Communication
Related Complaints for the 2018 BUICK ENCLAVE
Other POWER TRAIN Complaints
#11706736
The contact owns a 2018 Buick Enclave. The contact stated while stopped at a gas station; after refueling the vehicle...
#11662883
The torque converter is failing it seems this is far too common and dangerous with all Buick enclaves for this year. ...
#11639358
mY VEHICLE STOPPED IN THE MIDDLE OF THE HIGHWAY AND WAS UNABLE TO PUT IN DRIVE
#11608383
My car starting sputtering on take off from stops, extremely dangerous if you’re trying to get out in traffic and kee...
#11458067
Place car in park, went into store, came back out tried to put car in reverse, car would. To go, tried it two more ti...
Recent Complaints for the 2018 BUICK ENCLAVE
#11706354
AIR BAGS
My vehicle has begun all us sudden flickering headlights from low beams to high beam when driving and also it ay the ...
#11706354
ELECTRICAL SYSTEM
My vehicle has begun all us sudden flickering headlights from low beams to high beam when driving and also it ay the ...
#11706354
EXTERIOR LIGHTING
My vehicle has begun all us sudden flickering headlights from low beams to high beam when driving and also it ay the ...
#11704524
EXTERIOR LIGHTING
The headlights continously and irregularly flicker between high and low beam while driving at night. I have no contro...
#11700353
ENGINE AND ENGINE COOLING
The contact owns a 2018 Buick Enclave. The contact stated that after picking up the vehicle from the dealer for a dif...