NHTSA Complaint #11700353 — 2018 BUICK ENCLAVE

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11700353
Vehicle 2018 BUICK ENCLAVE
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 100,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

The contact owns a 2018 Buick Enclave. The contact stated that after picking up the vehicle from the dealer for a different failure, the exhaust pipe made an abnormally loud sound while driving. The check engine and other unknown warning lights were illuminated. The vehicle was taken back to the dealer, who determined that the catalytic converter had failed and informed the contact that the catalytic converter and the front exhaust pipe needed to be replaced. The vehicle was not repaired. The contact related the failure to Special Coverage Adjustment: N212356540 (Front Exhaust Pipe); however, the VIN was not covered. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 100,000.

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