NHTSA Complaint #11363796 — 2017 CHEVROLET MALIBU

BOUGHT THIS CAR NEW FOR MY DAUGHTER TO DRIVE BACK AND FORTH TO COLLEGE, I WANTED A SAFE CAR FOR HER, BUT THIS CAR IS ANYTHING BUT SAFE. STARTED HAVING ISSUES WITH GETTING RANDOM STEERING ASSIST WARNING LIGHTS, THEN TPMS LIGHTS, THEN IT SHUT DOWN IN THE MIDDLE OF AN INTERSECTION AND IT HAD TO BE TOWED. THE DEALERSHIP HAS BEEN UNABLE TO FIND ANYTHING WRONG WITH THE CAR AND NOW ITS OUT OF WARRANTY AND IS COSTING US HUNDREDS OF DOLLARS IN SERVICE FEES. BATTERY HAS BEEN REPLACED AND ITS STILL HAVING ISSUES. LATELY SHE HAS BEEN COMPLAINING THAT THE CAR SUDDENLY DRIFTS AT HIGHWAY SPEEDS AND SHE HAS TO MAKE CORRECTIONS THAT JERK HER ALL OVER THE ROAD. IT DOES THIS AT RANDOM, NOT EVERY DRIVE, MAYBE EVERY OTHER, IT FEELS LIKE AN ELECTRICAL ISSUE AND NOT A MECHANICAL ISSUE. SHE HAS ALMOST CRASHED TWICE, WAS PULLED OVER THIS PAST WEEKEND COMING HOME FOR ANOTHER DEALERSHIP VISIT BECAUSE AN OFFICER NOTICED THE WEAVING AND CORRECTIONS AND ASSUMED SHE WAS DRUNK. AGAIN, THE DEALERSHIP CANNOT FIND ANYTHING WRONG. I HAVE EXPLAINED THE ISSUE, BROUGHT IN A TECHNICAL BULLETIN THAT EXPLAINS THE EXACT ISSUE, STILL NO RESOLUTION, THEY STILL SAY THEY CANNOT FIND ANYTHING AND SEND ME HOME WITH ANOTHER BILL. THIS CAR IS NOT SAFE TO DRIVE, AND ONCE WINTER HITS AND THE ROADS BECOME SLICK, THIS ISSUE WILL LIKELY RESULT IN AN ACCIDENT. I HAVE REFUSED TO LET HER DRIVE IT TO COLLEGE AT THIS POINT AND THE CAR IS SITTING IN MY DRIVEWAY. THE DEALERSHIP IS USELESS EVEN AFTER SHOWING THEM HUNDREDS OF INTERNET COMPLAINTS. WHY IS GM IGNORING THIS ISSUE?