NHTSA Complaint #11363777 — 2009 TOYOTA PRIUS STRUCTURE:BODY

Complaint Details

ODI Number	11363777
Vehicle	2009 TOYOTA PRIUS
Component	STRUCTURE:BODY
Date of Incident	October 10, 2020
Date Filed	October 11, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE BACK LATCH OF MY GRANDDAUGHTERS 09 TOYOTA PRIUS HAS DEGRADED ("MELTED" ALMOST). IT NO LONGER FUNCTIONS PROPERLY, AND WE ARE UNABLE TO OPEN THE BACK HATCH DOOR EASILY. SOMETIMES IT REQUIRES CONSIDERABLE EFFORT AND PERSEVERANCE TO GET IT OPEN. I AM CONCERNED THAT IN THE CASE OF AN EMERGENCY, SHE WILL NOT BE ABLE TO GET THE DOOR OPEN. THIS IS A MAJOR CAUSE FOR CONCERN AND IT IS A SERIOUS SAFETY HAZARD. IT IS NECESSARY TO GET TO THE SPARE TIRE, MAYBE EVEN GET OUT OF THE TRUNK IN CASE OF A FIRE OR OTHER REASON. IT IS A BLACK, GOOEY MESS. SHE FIRST NOTICED IT A COUPLE OF YEARS AGO, BUT I JUST FOUND OUT ABOUT IT AND I AM OBVIOUSLY CONCERNED ABOUT HER SAFETY.

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#11452047 — February 15, 2022 — Over the years the rubber handle which needs to be pressed in in order to open the trunk has disintegrated. Now it’s...

#11268210 — October 13, 2019 — I WAS TURNING LEFT AND WAS HIT BY AN ONCOMING CAR. MOST DAMAGE DONE TO THE FRONT RIGHT. THE CAR WAS TOTALED. I WAS...

#11183846 — March 4, 2019 — SINCE A COUPLE OF WEEKS AGO THE LEFT BACK DOOR WON'T OPEN FROM THE INSIDE. IT CAN ONLY BE OPENED FROM THE OUTSIDE. SI...

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#10948691 — January 31, 2017 — TL* THE CONTACT OWNS A 2009 TOYOTA PRIUS. THE CONTACT HAD DIFFICULTY OPENING THE TRUNK OF THE VEHICLE. ONCE OPENED, T...

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