NHTSA Complaint #10948691 — 2009 TOYOTA PRIUS STRUCTURE:BODY

Complaint Details

ODI Number	10948691
Vehicle	2009 TOYOTA PRIUS
Component	STRUCTURE:BODY
Date of Incident	November 23, 2016
Date Filed	January 31, 2017
Mileage	136,545 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2009 TOYOTA PRIUS. THE CONTACT HAD DIFFICULTY OPENING THE TRUNK OF THE VEHICLE. ONCE OPENED, THE PANEL ABOVE THE LICENSE PLATE DETACHED FROM THE VEHICLE. THE PANEL WAS HANGING WITH ALL THE WIRES STILL ATTACHED TO THE VEHICLE. THE CONTACT COULD NO LONGER ACCESS THE TRUNK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WERE IT WAS DIAGNOSED THAT THE PANEL NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 136,545.

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