NHTSA Complaint #11363622 — 2016 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11363622
Vehicle 2016 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage 110,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

THIS VEHICLE HAS AN ELECTRIC POWER STEERING THAT TURNS OFF WHILE DRIVING MAKING IT IMPOSSIBLE TO STEER PROPERLY. TO GET THE STEERING TO WORK AGAIN YOU NEED TO GET TO THE SIDE OF THE HIGHWAY (WHICH IS NOT EASY), MAKE A COMPLETE STOP, TURN THE IGNITION OFF AND THEN BACK ON TO GET THE STEERING TO WORK SAFELY AGAIN. THIS HAS HAPPENED OVER 100 TIMES, INCLUDING FIVE TIMES THIS WEEK. IN LOOKING AT FACTORY RECALLS, MANY 1000S OF FORDS, OF MANY YEARS AND MODELS HAVE HAD FACTORY RECALLS FOR THIS SAME ISSUE. BUT, NOT THIS SPECIFIC VIN NUMBER. I NEED TO GET A FACTORY RECALL WHICH INCLUDES THIS VIN NUMBER BEFORE THEIR IS A FATAL ACCIDENT INVOLVING THIS CAR.

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