NHTSA Complaint #11363416 — 2016 CHEVROLET TRAVERSE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11363416
Vehicle	2016 CHEVROLET TRAVERSE
Component	POWER TRAIN
Date of Incident	June 1, 2020
Date Filed	October 8, 2020
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO HESITATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION FLUID WAS FLUSHED. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - PARKS CHEVROLET CHARLOTTE LOCATED AT 8530 IKEA BLVD, CHARLOTTE, NC 28262, (704) 317-6416, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

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