NHTSA Complaint #11363377 — 2017 HYUNDAI ELANTRA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11363377
Vehicle	2017 HYUNDAI ELANTRA
Component	ENGINE
Date of Incident	September 24, 2020
Date Filed	October 8, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I PURCHASE THIS VEHICLE IN 7/2018 AND HAD IT FOR JUST OVER 2YEARS AND THE VEHICLE STARTED STALLING AND STOPPING THEN SOON JUST SHUT DOWN AS I WAS DRIVING. AFTER GETTING IT TOW HOME AND HAD A MECHANIC LOOK AT IT. I WAS TOLD THE ENGINE WAS BAD AND IT WAS NOT FIXABLE. I'M HAVE A CAR I'M FINANCING AND CAN'T USE THE CARE AGAIN. I HAVE CONTACT HYUNDAI FOR OVER A WEEK NOW AND NO ONE HAVE RESPONSE. MY CASE MANAGER WILL NOT CALL ME BACK ON THIS. I HAVE A CASE NUMBER AND CALL EVERYDAY AND ALL I GET IT RUDE SUPERVISOR WHO DO NOT CARE.

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