NHTSA Complaint #11363310 — 2016 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11363310
Vehicle	2016 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	September 17, 2020
Date Filed	October 7, 2020
Mileage	104,287 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

MY 2016 FORD ESCAPE HAD A TOTAL TRANSMISSION FAILURE WITHOUT WARNING WHILE I WAS DRIVING ON A CITY STREET, APPROX. GOING 45 TO 50 MPH. THE TRANSMISSION WENT OUT OF GEAR AND LOST POWER. THE TRANSMISSION WOULD STALL AND THEN SUDDENLY GO INTO GEAR WITHOUT WARNING CAUSING MY ESCAPE TO JERK FORWARD. I PARKED MY ESCAPE AND HAD IT TOWED TO A REPAIR SHOP. I WAS TOLD BY THE REPAIR SHOP THAT THE TRANSMISSION WAS "BURNED UP" AND HAD TO BE REPLACED. I HAD A REBUILT TRANSMISSION IN MY ESCAPE, COSTING ME $3,700 IN REPAIRS.

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