NHTSA Complaint #11363242 — 2013 DODGE GRAND CARAVAN

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11363242
Vehicle	2013 DODGE GRAND CARAVAN
Component	SEATS
Date of Incident	September 23, 2020
Date Filed	October 7, 2020
Mileage	139,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

DRIVER'S SIDE ACTIVE-RESTRAINT HEADREST DEPLOYED (POPPED OPEN) WHILE CAR WAS AT REST WITH ENGINE OFF. INTERNAL INSPECTION SHOWED BROKEN PLASTIC INSIDE HEADREST. CAR WAS STATIONARY; ENGINE WAS OFF WHEN ACTIVE-RESTRAINT HEADREST DEPLOYED. DEALER SAID COST TO REPLACE WAS APPROXIMATELY $900. RECALL FOR SAME ISSUE ON OTHER MAKES/MODELS BY CHRYSLER/DODGE. APPARENTLY NOT FOR 2013 DODGE GRAND CARAVAN (YET).

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